For All You Clinton Hill Bitches
Just visited Rustik in BK tonight, and couldn’t have been said better:
“2) I’ve been into Rustik two times and on both occasions I’ve had a feeling that I’d imagine would be similar to walking into a random person’s home unannounced. Meaning both times I’ve gone in there the bartender and owner(s) are hanging out at the bar with their friends laughing and carrying on with music blasting (all things I don’t mind) and when I step in the door everyone looks at me like “who the fuck is this? oh GREAT a customer, fun’s over” and the music gets turned down and everyone goes quiet and awkward looks are exchanged etc. etc. What the hell is that? Maybe I’m not familiar with the proper customer service techniques to apply when opening a bar/restaurant but if I had to take a guess I’d say alienating first time customers isn’t going to win you return visits. Either be a loud music bar with a kinetic feel or a quiet music bar with a relaxing feel. Don’t change the tone of your bar based on what YOU think the person who just walked in is like! That’s the same uncomfortable flip floppy shit that lost Kerry the last election and look how good that turned out. Do you want 4 more years of George Bush, Rustik Tavern? I think not.”
[tags]rustik, rustiq, clinton hill, brooklyn, dekalb avenue, kent avenue, bed-stuy, pratt[/tags]